Telecom e-Services
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DOT Mitra

FAQs

FAQs

No. The License does not confer any right to assignment and use of spectrum, for which a separate specific frequency assignment shall be required from the WPC Wing of DoT.

Only Indian companies registered under the Companies Act, 2013. FDI up to 100% under automatic route subject to certain conditions.

Yes, as per the licensing conditions.

The registration for PDOA will provide permission for pan-India operations.   

The applicant company must apply for registration with the DoT through the SARALSANCHAR portal (https://saralsanchar.gov.in/).  They will need to provide their Corporate Identity Number (CIN) and upload a self-certified copy of their Company Registration.    

The DoT will grant registration to PDOAs within seven working days.    

Any company registered under the Companies Act 2013 can become a PDOA.  Additionally, PDOAs must comply with the applicable FDI guidelines for the telecommunication sector.    

No, PDOAs will be registered by the DoT without payment of any registration fee.    

PDOAs have several key functions, including:

  • Aggregating multiple WANI-enabled Wi-Fi Access Points operated by individual PDOs.
  • Authorizing subscribers (authenticated by the App Provider) to access internet services.
  • Integrating the Captive Portal with various digital payment service providers.
  • Declaring tariffs for subscribers and keeping track of each subscriber's usage.   

Yes, a PDOA can surrender its registration by giving 60 days' notice to the DoT and 30 days' notice to the associated PDOs. 

Yes, there may be an application fee, annual license fee, and transaction fees associated with payment processing.

The duration can vary based on the completeness of the application and the review process, but applicants should expect a few weeks for processing.

The app must adhere to user sign-up, profile management, authentication specifications, and ensure optimal performance and security as outlined by the DoT.

Yes, App Providers can integrate with various payment gateways to facilitate user transactions, provided they comply with regulatory requirements.

App Providers can access resources and guidelines from the DoT and relevant authorities to assist with compliance and operational queries.

App Providers must facilitate user sign-up, profile management, authentication, and ensure compliance with data security and privacy regulations.

Any registered company, proprietorship, or society that complies with the technical and regulatory requirements set by the Department of Telecommunications (DoT) can apply.

Yes, a PDOA can surrender its registration by giving 60 days' notice to the DoT and 30 days' notice to the associated PDOs. 

The DoT will grant registration to PDOAs within seven working days.    

The registration for PDOA will provide permission for pan-India operations.